The following article by Mark Powell is taken from the MacMillan Education on-line teaching resource site.

Ban and be damned

It was reported recently that, in a desperate attempt to improve efficiency, the mayor of a Siberian city banned his staff from saying "I don't know", "I can't", "It's not my job" and "It's impossible". So much as whisper "It's not my fault, I was on my lunch hour", it seems, and you're out the door.

This got me thinking about whether, in the interests of international business, we teachers, instead of burdening our students with useful phrases, should simply prohibit unhelpful ones.

To a certain extent, this is what the public speaking club Toastmasters International does when it marks members down for every "um", "er", "like" and "you know" they utter. Ban the verbal chewing gum and you get perfect delivery. As presentations expert Timothy J Kogel puts it, did Martin Luther King "have um, you know, like, a dream"?

Diplomats have long eschewed the most honest verb in the lexicon, "is", preferring to suggest that their opposite number's proposal "would", "could" or "just might be" a problem.

And imagine how easy it would be to clinch negotiations if "getting to yes" was merely a matter of banning "no". In many parts of Asia no has effectively been banned for years and an arsenal of alternatives are used: "Not really", "Not exactly", "Not as far as we know".

According to Sir Elton John, "sorry seems to be the hardest word". But for the British, at least, it appears to be one of the easiest, contributing to our wishy-washy reputation. Ban it and we might just earn some respect.

Would this be linguistic censorship or harmless help? I don't know. Whoops! I'm not supposed to say that.